***Acura ZDX V6-3.7L Technical Service Bulletin # 10-013 Date: 100518
Audio/Navigation - Systems Reboot By Themselves
10-013
May 18, 2010
Applies To:
2010 ZDX with Navigation - From VIN 2HNYB1H..AH500001 thru 2HNYB1H..AH501820
Audio and Navigation Systems Reboot by Themselves
SYMPTOM
The audio part of the audio/navigation system turns off, then comes back on, followed by the navigation part of the system rebooting about 20
seconds later.
NOTE:
If the audio system and navigation system turn off or reboot at the same time, this bulletin does not apply.
PROBABLE CAUSE
The two plastic washers located in the center console interfere with the audio and navigation system body ground.
CORRECTIVE ACTION
Remove the two plastic washers in the center console to improve the body ground.
TOOL INFORMATION
KTC Trim Tool Set: TIN SQJATP2014
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation Number: 8410C3
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Flat Rate Time: 0.2 hour
Failed Part: 83407-SZN-A11ZD
Defect Code: 08001
Symptom Code: 06802
Skill Level: Repair Technician
REPAIR PROCEDURE
1. Starting at the bottom, gently pull out the center console rear trim to detach the clips and release the hooks.
NOTE:
If the vehicle is equipped with a rear seat cushion heater, disconnect the rear seat heater switch connectors.
2. Open the center console, and remove the center console tray and mat.
3. Remove the two bolts securing the rear of the center console.
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4. Lift the rear of the center console just enough to slide a pick or screwdriver in, and remove the two plastic washers.
5. Reinstall the two bolts securing the center console.
6. Reinstall the center console mat and the tray.
7. Reinstall the center console rear trim.
